Tag: student loans

From Hell’s Heart, I Stab at Thee…Fed Loan Servicing.

Khan I would like to claim I knew that line was from Moby Dick…but I just knew it from Star Trek: The Wrath of Khan. But, in my defense, The Wrath of Khan was way better than Moby Dick.

But that’s beside the point. My current source of wrath is my law school student loans.

It could be that they are more than six figures.

It could be that I’m paying over 7% interest on them. (Thanks, Government! We love your commitment to higher learning! Even though my student loan interest rate is nearly double my mortgage interest rate, you assholes.)

But, truly, the current source of my fury is the Morlocks working for Fed Loan Servicing.

So, here’s the thing.

I signed up for automatic withdrawal for my student loans (so I could save that *amazing* 1/4% interest rate!). They say “keep making your payments – it could take a couple of months for this to get set up. We’ll let you know.” Total lies. They do NOT let you know.

Consequently, I made my NINE HUNDRED AND THIRTY-FIVE DOLLAR student loan payment on MAY 29. But guess what?? They set up my automatic withdrawal (without telling me!) and so on JUNE 4 (6 DAYS LATER), they took ANOTHER $935. Seriously. Six days later. Oopsie. Bastards.

So, I called. They said “Sorry.” Then they said, “How about we credit this toward July?” Grrr, but ok.

Then I got a notice from Fed Loan Servicing saying, “Your next automatic withdrawal will be July 4.” What? You’re supposed to skip a month.

So I called. They said “Sorry.” Then they said, “No really; we really have it set NOT to take another $935 for July.” Okay. Dubious, but I’ll take the leap of faith.

Then I got a bill saying, “No automatic withdrawal this month so be sure to make your payment!” No. It can’t be. How many Fed Loan Servicing agents does it take to screw up one correction? Turns out, one more than I had talked to.

So I checked my online account.

DELINQUENT.

Rage. White-hot, blinding, whiskey-drinking, rage. I shit you not. They never bothered to apply that extra payment forward – they just suspended the automatic payment for a month.

So I called. They said “Sorry.”

I said, “From Hell’s heart, I stab at thee; for hate’s sake, I spit my last breath at thee!” Okay. Not really. But I did tell him they were making me crazy. In a very sarcastic, hopefully day-ruining, tone of voice.

P.S.

In case I stumped you on the “Morlocks” thing – I direct you to a photo of the night-dwelling, cannibalistic Morlocks from the 1960 classic, “The Time Machine.” Morlocks And now your life is complete.